How Foundation Wellness and Hormones collects, uses and handles information.

1. Information We Collect

We may collect the following types of information:

• Name, phone number, email address, and city or location information.
• Information you submit through contact forms, intake forms, appointment requests, quizzes, or lead forms.
• Information you provide when communicating with us by phone, email, text message, or through third-party platforms such as Meta, Facebook, or Instagram.
• Automatically collected information such as IP address, browser type, device type, operating system, pages viewed, date and time of visits, referring website, and general usage data.
• Information received from third-party service providers and platforms, including scheduling tools, advertising and analytics providers, and social media lead-generation tools.

2. How We Use Information

We may use collected information to:

• Respond to inquiries and appointment requests.
• Contact you about services, scheduling, or follow-up.
• Provide, maintain, and improve our website and patient experience.
• Understand website traffic and user engagement.
• Measure the effectiveness of advertising and marketing campaigns.
• Maintain records and protect the security of our website and business.
• Comply with legal, regulatory, and operational requirements.

3. Why We Process Information

We process information in order to communicate with prospective and current patients, provide requested information or services, operate and improve our website and marketing, evaluate and manage leads generated through our website or third-party advertising platforms, and fulfill legal and compliance obligations.

4. How We May Share Information

We do not sell personal information for money. We may share information with trusted service providers who help us operate our business, such as website hosting, scheduling or intake systems, analytics tools, advertising platforms, communication tools, and administrative support providers.

We may also disclose information if required by law, to protect our rights or safety, or in connection with a business transfer, merger, or sale.

5. Cookies and Similar Technologies

Our website and service providers may use cookies, pixels, tags, and similar technologies to understand website usage, improve performance, remember preferences, measure advertising results, and support remarketing or audience-building activities on platforms such as Meta.

You can control some cookie settings through your browser settings.

6. Third-Party Links and Platforms

Our website may link to third-party websites, scheduling systems, maps, or social media platforms. If you interact with those third parties, their own privacy policies and terms apply to their collection and use of information.

7. Data Retention

We retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including business, operational, legal, and compliance purposes.

8. How to Request Access, Correction, or Deletion

If you would like to request access to, correction of, or deletion of your personal information, please contact us using the information below and include enough detail for us to identify and respond to your request.

9. Children's Privacy

This website and our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through this website.

10. Security

We use reasonable administrative, technical, and organizational measures designed to protect information. However, no method of transmission over the internet or method of storage is completely secure.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

12. Contact Us